Done-for-you AI voice agents

Launch an AI Voice Inbound Agent that just works, end‑to‑end.

We handle everything needed to launch and run your AI Voice inbound agent—from discovery and call-flow design to testing, go-live, monitoring, and ongoing updates—so every call is answered, captured, and routed correctly.

Fast setup, clear milestones, and a human team watching every call from day one.

Live AI call handling for inbound calls with scripted flows, qualification, routing, and human handoff when needed.

Included: discovery workshops, call-flow design, full QA, go-live checklist, and continuous monitoring.

Typical outcomes in 30–60 days

  • Answer 95%+ of inbound calls automatically
  • Cut abandoned calls by 30–60%
  • Route qualified callers to the right owner in seconds

Core outcomes

What you get with an AI Voice Inbound Agent

A fully managed AI voice layer on top of your existing phone system that reliably answers, qualifies, and routes inbound calls—without adding headcount.

Always-on coverage

Every inbound call is answered in seconds—after hours, weekends, and peak times—so callers never hit voicemail or ring out.

Qualified & routed calls

Callers are guided through tailored flows that capture intent, qualify leads, and route them to the right person, queue, or voicemail workflow.

Lower costs, higher CSAT

Reduce live agent load while improving speed-to-answer, first-call resolution, and caller experience with natural, branded conversations.

From idea to stable AI agent—without internal lift.

We translate your existing call flows, FAQs, and routing rules into a production-ready AI voice agent and keep improving it as your business changes.

Included every month: ongoing monitoring, optimization, and 2 minor script, prompt, knowledge base, or configuration updates.

  • Discovery of your inbound call types, intents, and routing rules
  • Custom call-flow design with fallback paths and human handoff
  • Brand-aligned voice, tone, and scripts tuned for conversion
  • Integration with your existing phone system and tools
  • Full QA, test calls, and sign-off before go-live

Done-for-you setup

Everything you need to launch your AI Voice inbound agent

We don’t just give you tooling—we design, build, test, and maintain a production-ready voice agent tailored to your call flows.

1. Discovery & design

  • Discovery workshops to map inbound call types and intents
  • Documentation of success criteria, SLAs, and escalation rules
  • Design of conversation flows, prompts, and call-routing logic
  • Definition of fall-back paths and human handoff triggers

2. Build, integrate & test

  • Implementation of scripts, prompts, and knowledge base content
  • Configuration of phone numbers, IVRs, queues, and routing
  • Integration with your CRM, help desk, or ticketing tools
  • Internal test calls, QA scenarios, and UAT cycles

3. Go-live & training

  • Soft-launch and controlled rollout plan
  • Team training on how to work with the AI agent
  • Playbooks for escalations, overrides, and emergency routing
  • Go-live checklist and sign-off with your stakeholders

4. Ongoing optimization

After launch, we continuously monitor performance, refine handling, and keep your agent in sync with your evolving business.

Included every month: 2 minor script, prompt, knowledge base, or configuration updates at no additional cost.

Monitoring, fallbacks & QA

Your AI agent is never left on autopilot.

We treat your AI voice agent like a critical member of your team. Our specialists listen in, review transcripts, and tune behavior so issues are caught before customers feel them.

  • Daily health checks on volumes, answer rates, and error trends
  • Regular transcript reviews to catch dead-ends, confusion, or misroutes
  • Call recording spot checks on high-value and escalated calls
  • Alerting and safe-mode behaviors if performance drops below thresholds

Resilient fallback plans

If the AI isn’t confident or callers get stuck, we fail gracefully:

  • Automatic escalation to live agents or priority voicemail
  • Transfer to simplified keypress menus when needed
  • Capture of contact details and intent before any handoff
  • Emergency routing rules for outages or special events

Monthly performance report

Every month you get a clear, human-readable summary of how your AI Voice agent is performing, including:

  • Call volumes, answer rates, and containment (handled by AI vs. humans)
  • Top intents, common questions, and new patterns we’re seeing
  • Routing accuracy, escalation rates, and missed-call trends
  • Recommended changes plus the 2 minor updates we’ll implement

Onboarding & payments

Simple, milestone-based implementation plan

Everything you need to launch your AI Voice inbound agent

You pay as we deliver. The setup fee is split across clear stages, with your monthly subscription starting only once your AI Voice agent is ready for prime time.

Step 1

Upfront setup installment

You pay the first setup installment to kick off discovery and design. We align on use cases, scope, and timelines before any build work begins.

Step 2

Implementation phase

We execute the build: configure phone numbers, flows, prompts, and integrations, and run internal QA until we’re confident your agent is ready.

Step 3

Sign-off + 2nd setup installment

Once you approve the agent in a controlled pilot, you complete the second setup installment. Your monthly subscription also begins at this stage.

Step 4

Go-Live + optimization & monitoring

We switch fully to live traffic, monitor closely, ship your monthly report, and use your 2 included updates to keep performance trending up.

Pricing is tailored to your call volume and complexity, but the structure is always transparent: a split setup fee tied to milestones, plus a predictable monthly subscription for hosting, monitoring, and ongoing optimization.

Questions

FAQs about AI Voice Agent setup & management

How long does it take to go from kickoff to go-live?

Most AI Voice inbound agents are ready for controlled pilot within 2–5 weeks, depending on complexity and integrations. Discovery and design typically take 1–2 weeks, build and QA another 1–2 weeks, followed by a short pilot and your sign-off before full go-live.

What’s included in the 2 monthly updates?

Each month, you’re entitled to 2 minor updates to scripts, prompts, knowledge base entries, or configuration. For example: adjusting qualification questions, refining a greeting, adding a new FAQ answer, or tweaking routing rules. Larger projects—like new product lines or major flow redesigns—can be scoped separately.

Do we need engineering resources on our side?

In most cases, no. We handle configuration, integrations, and routing setup. Your team’s primary involvement is in discovery sessions, reviewing flows, and signing off on prompts and call-handling rules.

What happens if callers really don’t like the AI?

We monitor CSAT signals, escalation rates, and call outcomes. If we see friction, we can adjust tone and behavior, add clearer options to reach humans, or temporarily reduce AI coverage in specific scenarios while we refine behavior.